American Airways,I'm so let down !!! I'd this type of hard time with my disabled kid!! You shed my stroller seat belt, i needed to wander every one of the way around the airport Keeping my four decades outdated daughter…and following standing just one hour in the baggage declare they told me to phone your purchaser service ,guess what? They may’nt do nearly anything!! it proceeds? unbelievable!!!
My husband and I have been booked for honeymoon to NYC on Nov nine, 2015. History locator: VDEURG. Within the day we have been to depart, Our flight #4378 was cancelled resulting from no crew. We ended up booked for later flight #5738, costing us a 50 % day of trip. The next flight was then cancelled on account of routine maintenance difficulty. Numerous possibilities ended up provided but nothing at all that may get us to NYC n the 9th. We experienced garanteed reservations at Hampton Inn, Moments Sq. at $317 an evening which were non-refundable as it absolutely was fewer than 24 hours. We ere presented a flight to Dallas that could get us from Pensacola late but only if we drove an hour absent to Fort Walton Beach airport. We took it, bought in late and remaining just after 4 hrs slumber the next day. That Value us a further $177.00 in lodge expenses. My partner’s baggage in no way arrived in Dallas as we were being promised it would- mine took above one hour to uncover as it was not over the carousel with the remainder of the flights baggage, We got into NYC a day soon after our honeymoon was to get started on, with plenty of pressure and cost.
I'm able to’t mention that much with the airport personnel in Denver.My AA flight was delayed leaving Ohare and by the point I got to Denver, the Frontier airplane to which I were booked by Orbitz experienced still left and I missed my flight.
On October twentieth of this 12 months I had the regrettable possibility to fly American Airlines from Myrtle Seaside to Jackson with the ultimate leg becoming from Washington the Jackson. This was an eight pm flight (AA3879) which must have been a silent and relatively relaxing flight At the moment of night but was become pure distress by a rude and unhelpful attendant. I didn’t get her name simply because her tag was turned backward but considering the fact that she was the only attendant about the airplane her identity shouldn’t be much too difficult to type out. As I publish this I recognize the futility of my criticism due to the fact I'll appear off sounding similar to a disgruntled passenger who exaggerates a Tale for making a degree. Be that as it may, I will let you know what happened realizing the fellow sitting down close to me and the girls across the aisle can confirm what I say. The 2 girls across the aisle do the job with me and as we deplaned designed the remark that “she definitely experienced it in in your case”. I manage a Exclusive investigations unit for an insurance provider. We experienced long gone to Myrtle Beach front to get a seminar and had to come back by Washington. Our flight wasn't entire but was likely 80 to 85 percent of capacity. I'd the aisle seat of 10C. My seatmate was a nice young man that I would explain as sturdy. He was close to five foot nine inches and weighed 350# or so. He did all he could to confine himself to his Room allowed but some points just don’t work. The center armrest not simply wouldn't come down but could not even be noticed as it was midway of his right shoulder. Although I am not huge, I had to sit down at an awkward angle to suit inside the seat because his right facet would have been at the rear of my remaining shoulder if I attempted to sit Typically from the seat. My plan was to verify the aircraft experienced boarded In order not to receive some other person’s seat after which you can transfer to a far more comfortable seat. I'd my eye within the window seat two rows up which was an exit row. A smallish Girl sat during the aisle seat and we might have all been comfy. Here's wherever issues collapse. As I had been looking ahead to the doorways to close I had been on the lookout up the aisle and recognized the attendant go more than to Stacy Pickering, our condition auditor who I transpired to be aware of, and say a thing to him and motion to an empty row many rows driving him. He thanked her and bought up to maneuver to the seat the attendant pointed him to. I listened to the doorways near and a couple of minutes afterwards the attendant walked to your back and I asked In case the aircraft was completely boarded.
I'm a disabled veteran who has to make use of crutches and this was very tough for me. I had precisely booked a flight that only experienced a person stop to make certain I'd personally manage to make the vacation.
I've made 3 makes an attempt to Get hold of buyer service through emails about a current Global flight wherein I had problems with not merely the popular seats that i did not obtain, although the Terrible shopper service during which my sister And that i acquired. She was discriminated versus for remaining to major to be served foodstuff because the tray couldn’t appear down And so the flight attendant explained he couldn’t feed her. Although there were open seats, and we might have been superior accommodated, rather we have been place close to the windows and trapped there with babies.
First, although this e-mail will not be intended like a response for the remarks you merely submitted, it does confirm we have received your opinions and have assigned a reference number, which the thing is beneath.
My other issue is that the food vouchers that I've received were not enough!!! They only gave me $32, for 3 meals! That's not plenty of to eat a food wherever in LA, or any where in the airport. I am predicted for getting three foods outside of $32 here with the lodge? Impossible!!!
january 26 my son flew non end from st. louis to laguardia airport Big apple. He arrived, his baggage didn’t. He described at the airport that his bag didn't arrive off the airplane. The Girl on the booth checked the assert ticket. The bag experienced not still left St. Louis. She gave him a locator selection and told him they'd be getting in contact with him before long. They could not uncover visit the site it in order that they despatched him a variety to complete of his belongings inside the bag. He despatched it in.
We lately returned from Hayden CO. They were being begging for volunteers to surrender their seats. We had been explained to we might obtain $seven hundred.00 Every and lodge vouchers if we gave up our seats. We immediately volunteered. We were being advised to attend for everyone to board the plane and they would take care of the vouchers.
If I am able to do this, why can’t try this? Below’s a recommendation. For the reason that agents are not able to see USAIR, why not give them access to the world wide web so they can see offered USAIR flights? There were a number of USAIR flights that would have taken care of a minimum of 50 % with the those who required to flights.
When I bought to the complimentary resort that American set up for me, I termed 800-433-7300 and talked to an agent there who, to my shock was not able to see flights which were available on USAIR. She instructed me there were no open up seats on any with the early USAIR flights. I was on the web and could see that there have been out there flights. I actually booked a flight to confirm it to her.
I have normally been a faithful consumer to AA and do not think any of your clients ought to be treated In this particular manner!
I've expended hours around the cellular phone seeking to untangle a mistake designed in earning reservations with American Airways on-line. After dealing with most of the ways in reserving a flight for my spouse and children of three (Brian, Marcela & Lorenzo Hawk) and incorporating my charge card no. to purchase The three flights, I didn't receive a affirmation, but a window on my video display Having said that “This web site can't be shown”. I took that to mean which the transaction didn't go through, so I commenced all over again with a different travel agency.